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Everything you need to know!

If your question isn't here, contact us on hello@wanderingalbatrossni.com

FAQ

  • Is there a limit to how many miles I can travel in the camper?
    Nope! Here at the Wandering Albatross, we don't believe in limits. You can travel as far as you want without any extra charges.
  • Is insurance included in the rental price?
    Yes! Usually camper companies charge hidden extras for insurance, but we want to keep the Wandering Albatross as affordable as possible so everyone can enjoy it. So we sort out the insurance and don't charge you any extra for it. Happy days!
  • Is fuel included in the rental price?
    Of course not, we aren't made of money! All joking aside, we operate a same to same fuel policy. This means the amount of fuel in the camper at pick up will be noted on the rental agreement and you must return the camper with the same amount of fuel. To make things easy for everyone, we will give you the camper with a full tank of diesel, and you fill it back to full before dropping it back to us.
  • Can I take the camper abroad?
    Yep. You can take the camper anywhere in the UK and Europe!
  • What ID or paperwork do I need to bring when I pick up the vehicle?
    We need you to bring your driving licence. This must be a valid full UK driving held for at least two years for anyone driving the van. You also must provide two utility bills matching your address from the last three months previous to the start of the rental period (for insurance purposes).
  • What are the driving licence requirements?
    Anyone who will be driving the van must hold a full UK or EU driving licence valid for the full rental period. You don't need a special licence to drive our camper. Your licence must permit the driver to drive in the UK (or EU if you're travelling ro Europe) and must have been held for at least two years before the start of your rental.
  • Can the van be delivered?
    No - at the moment the Wandering Albatross can only be collected from our location in Belfast. We are looking into this for the future, so keep an eye on our socials!
  • Is there a minimum or maximum rental period?
    The minimum period for renting the Wandering Albatross is 3 nights, and the maximum period is 28 days. Please note, if you are renting the camper for a longer period of time, you need to consider a campsite stop to recharge the leisure battery which controls everything in the living area. We include a special camping electricity cable to make sure you can easily hook the leisure battery up to any campsite's electrical system for easy charging.
  • Is the Wandering Albatross pet friendly?
    Yes! This is one of the most important things about our camper. We are dog lovers and think it's important that all the family can go on trips together, including four legged members. We do have a pup package which includes a kit with everything your dog needs for a holiday (toys, food/drink bowls, lead, poop bags...we even include a doggie seatbelt so your pup can ride upfront with you). We don't provide food as every dog is different and we don't want any upset tummies! We charge a £20 pet fee regardless of how long your trip is. This is to cover our doggie deep clean to make sure there are no mucky paws or stray pup hairs for our next lovely guests!
  • I don't have a dog - are other pets allowed?
    Here at the Wandering Albatross we are definitely dog people...but if you have another kind of pet you can't bear to leave behind, you can bring them with you for our pet fee. Cats/hamsters/chinchillas/goldfish welcome...although we draw the line at snakes and spiders!
  • What amenities are included in the van at no extra cost?
    We include a little welcome pack on arrival to welcome you to your new home on wheels! We also have complimentary tea, coffee, hot chocolate, and snacks. We even have a complimentary toiletries pack incase you forget anything! Onboard there is also kitchenware - plates, cups, glasses, cutlery, serving boards and wine glasses. There is also our luxury bedding and towels included at no extra cost. Add ons If you want to cook, you can book our camp and cook package - we then include a camping table and two camping chairs, plus a stove with 2 x gas canisters, and camping cookware (kettle, pot, pan, utensils). Note: if you are having a longer stay and require more gas canisters, additional canisters can be provided for £5 per canister.
  • Is a deposit required?
    Yes, this needs to be paid within 3 days of making your bookings. Bookings are not confirmed until a deposit is received. The deposit is 50% of the total price.
  • Is the campervan a manual or automatic?
    Our van is a manual! Don't worry though, it's very easy to drive.
  • When does payment need to be made?
    Full payment including security deposit is required 4 weeks prior to the start of your booking.
  • Is there a security deposit?
    Yes. There is a security deposit of £200 on each booking to cover any damage or breakages. This will be returned within 1 week of the end of your booking, provided there is no damage other than general wear and tear.
  • Is bedding included?
    Yep! Usually campers don't include bedding as standard, but we do. There will be bedding and towels on your arrival to make sure you are cosy from the get go. Who wants to turn up for a trip and start making up a bed?!
  • Are there any age restrictions for driving the camper?
    The driver must be 23 or over, and the upper age limit is 75. The driver must have held a full UK driving licence for at least two years. As long as the driver fits these criteria, they can be accompanied by anyone of any age.
  • Is there a limit to the amount of people that can stay in the van? And what about kids?
    The van sleeps 2, therefore we are currently limited to two persons renting (plus your lovely pets). This can be two adults, or one adult and one child. If you want to have two adults and one child, please get in contact as this will be at the owners discretion. We would need to discuss with you a child sitting upfront in the cab, and their sleeping arrangements. If we can make it work, we will.
  • Can I bring the camper to festivals?
    Yes! We are big festival fans ourselves, and the camper is perfect for festivals. Our owner is a musician, so the camper van even has a music theme throughout. If you are heading to a festival, please allow additional time for returning the van (we know there can be massive queues from festivals on leaving days!)
  • What time can I pick the camper up at? And what time do I return it at?
    You can pick the camper up from 2pm on the day of your booking. We know 2pm won't suit everyone, so we will arrange a time with you beforehand between 2pm to 8pm for you to pick up the van. Drop off must be by 11am the next day to allow us to get the van ready for our next lovely guests. You can drop the van off from 8am to 11am. If these times don't work (for example if you are getting a flight etc), contact us in advance and we can do our best to accommodate you.
  • Is there a bathroom onboard?
    We don't have a bathroom (yet!), but we do have an option where you can add on a toilet package, called the Caught Short package. We have a luxury large electric flush toilet that can be included in the van (it is hidden in a custom built seat so it does not take up additional floorspace in the van). However, most people will park up at campsites which usually have good toilet and shower facilities. The toilet package is for people who want a toilet just incase they are caught short when on the road! We are also considering installing an outdoor shower in the van, so watch this space!
  • Is the camper static or does it...move?!
    This is the number one question we are asked! The camper is NOT static, it's a fully functioning travelling campervan. It of course can be static if you want it to be...just put it in park!
  • I've never rented a campervan before...what should I bring?
    It depends what package you go for! If you don't need any packages and already have some things you can bring, awesome! Otherwise, we'd advise bringing water (we've none onboard!), anything you'd usually pack for a holiday, warm clothes for nighttime, and of course anything you can't live without (whether it's your dog, iPad, partner...or luxury skin care products!) Please note, our electricity in the van is provided via USB points and a 12V camper socket - so make sure your devices fit these! However, if you park up at a campsite, we provide a high quality electrical hookup cable that attaches to the campsite electric that gives you 3 normal UK plug sockets to use.
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